Using your GOV.UK Mailbox
Downloading documents from emails
Overview If you've received an email with an attachment this shows you how to open the attachment. Method In the email, scroll down to the attachment. Select "download" Go to the downloads at the top right of the window and select open file. Where ...
Logging into your Email
To log into your webmail portal, add "mail." to the start of your domain name. e.g. https://mail.mappingtonparishcouncil.gov.uk
Conversation View
Overview You may want your emails to be grouped into conversations or you may prefer emails to appear in your mailbox as as separate items. Method From you email, go to settings. Under mail settings menu, go down to conversation To enable this ...
Setting Up a Signature
Overview This is how to set up up an individual signature if you don't wish to use the default template. If you'd like help setting up the organisation-wide default template, please go to Setting up Default Signature Template Method In the email ...
Searching Emails
Overview This is how to search for an email in your mailbox. Method Go to the search toolbar in Zoho Mail: Click on Mail in the dropdown box: To search in sent items, choose "In Folder@ Sent/"; alternatively you can choose one of the other options to ...
How do I download the OneAuth app?
Download the Zoho OneAuth app to give your mail account extra security: Android Phones (Google Play Store) iOS Phones (Apple App Store)
Setting Up Zoho mail for Desktop
Follow the link https://www.zoho.com/mail/desktop/ to download the Zoho Mail app for Windows. To Check whether you need to download 32-bit or 64-bit version you can check your system by going to settings/system/about. Unless you're on a very old ...
Print out an email
Overview To print a mail from the Zoho Mail, this is different on the desktop app and the mobile app. Take a look at the relevant section below. Method - Zoho Desktop App 1. Open the email. Go to the drop down arrow on the right hand side of the amil ...
Importing contacts into your mail account
Overview This tutorial describes how to import contacts into your gov.uk mail hosted by Parish Online. Note that this does not cover importing contacts into 3rd party applications such as Outlook or Apple Mail. For tutorials on that, please do a web ...
Setting an Out-of-Office
Overview When you're are away from the office, you may wish to let people know you're not going to be checking your emails by setting an out-of-office message. Additionally you may like to delegate your access to your emails to a colleague or forward ...
Creating folders in your email account
Overview Folders are useful for filing emails into groups to help find them later. Combined with Filters, they can be a powerful way of sorting through email as you receive them. Our email service has a powerful search engine, so you may decide that ...
Creating Filters (rules) for incoming email
Overview You can set Filters to perform actions on emails that meet certain criteria as they're delivered to your inbox. Video
Delegating access to your mailbox
Overview When you're away and not able to pick up your email, you can set up and out of office to tell people that you're not available. You may like to forward your emails to someone else or set up Mailbox Delegation so that the mails reach someone ...
Email Forwarding
Overview If you're away you may want to forward your emails rather than delegate access to it. This means that someone else can receive your emails but not access the rest of your email account or send emails on your behalf. It is strongly ...
View your calendar in external calendar apps
Overview Having your personal, council and any other calendar overlaid on each other in a calendar app is a really useful thing. It helps you see clashes and how busy you are in one view. You can share your gov.uk (Zoho Mail) calendar with external ...
Getting Started with Parish Online Email
Overview Whether you're completely new to Parish Online's mail service, or your council is migrating from Parish Online's first generation mail service, this tutorial will guide you the process. By the end of this tutorial you will; Be able to access ...