Delegating access to your mailbox

Delegating access to your mailbox

Overview

When you're away and not able to pick up your email, you can set up and out of office to tell people that you're not available.  You may like to forward your emails to someone else or set up Mailbox Delegation so that the mails reach someone that can manage these whilst you are away.

Method - Mailbox Delegation

  1. Log into your webmail
  2. Click the Settings cog in the right-hand panel
  3. Scroll down to Sharing and delegation and click it


  4. Go to add delegates and put in the email address you wish to delegate your email to - it must be a member of your organisation, not a group email address or an external email address.  


  5. You can then choose whether the person can read your emails or write (manage and reply in your mailbox).


  6. When you click "delegate" you'll get a confirmation warning; if you're happy, click "Send delegation invite"



    • Related Articles

    • Creating a Shared Mailbox

      Overview Shared Mailboxes are basic email accounts that multiple users can see. Shared Mailboxes are mostly used for role-based functions such as having an allotments@yourparishcouncil.gov.uk address for the 3 people that manage allotments, for ...
    • Manage User Access to Team Folders

      Overview If you've given shared access to files, you may wish to change the permission levels of what members of your team can do with those files. The choice is Organiser (can organise, create, edit, share and manage members), Editor (can create, ...
    • Converting a shared mailbox to a normal mailbox

      Overview It's not possible to convert a shared mailbox to a normal mailbox. However, you can close down the shared mailbox and create a new mailbox using the same email prefix. Limitations Going from a shared mailbox to a normal mailbox doesn't give ...
    • How do I find a new Shared Mailbox?

      Once a shared mailbox has been created, if your email address is a member of that group, you'll be able to see it in the Shared Mailbox section in the left hand panel of your webmail.
    • Can we pool the storage from multiple users to make one mailbox bigger?

      No, our service doesn't allow pooling of storage. Each mailbox has its own storage limit. If more is needed then there are storage upgrade options. Please contact support for the latest options and pricing.