Creating Filters (rules) for incoming email

Creating Filters (rules) for incoming email

Overview

You can set Filters to perform actions on emails that meet certain criteria as they're delivered to your inbox.

Video


Method (using the Admin Panel)

1. Log into the admin console
2. Go to Mail Settings/Rules
3. Select Incoming Rules
4. Give the rule a name:
5. Select Condition Type "Apply for matching conditions" and choose from the drop down menu of conditions (in this case sender email address) and choose from the drop down menu (in this case is any of) and enter the senders email address (you can add more than one in the pop up box)
6. Under "Action" select the action that you want from the drop down menu (in this case Forward the Email)

7. Click on  the Add Email Addresses box and add the email addresses of all those that you want to forward the emails to.  If the recipients are outside of your organisation, they will be sent a code to verify their email which they will need to give to you to confirm this.

8. Under Apply To select the users that you wish this rule to apply to (in this case clerk@)