Can we pool the storage from multiple users to make one mailbox bigger?

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• Creating a Shared Mailbox

  Overview Shared Mailboxes are basic email accounts that multiple users can see. Shared Mailboxes are mostly used for role-based functions such as having an allotments@yourparishcouncil.gov.uk address for the 3 people that manage allotments, for ...

• Adding a new email user

  Overview When a new councillor or member of staff joins the Council, you'll want to set them up on your email. If you've got someone who has left, you will need to delete them from the email and you can then reuse their licence. If you have already ...

• How often is my email and cloud storage backed up on your system?

  Our email and cloud office solutions are provided through our technology partner, Zoho. The system is continuously backed-up rather than on a schedule, meaning that as soon as you add a new document or save an email, it is stored multiple times on ...

• Converting a shared mailbox to a normal mailbox

  Overview It's not possible to convert a shared mailbox to a normal mailbox. However, you can close down the shared mailbox and create a new mailbox using the same email prefix. Limitations Going from a shared mailbox to a normal mailbox doesn't give ...

• Deleting an email user

  Overview You can remove an email user from the Email Admin Console. This will mean; They can no longer access the mailbox Any emails sent to that address will bounce The email archive will be permanently deleted You will release a mailbox licence to ...