Can we pool the storage from multiple users to make one mailbox bigger?
No, our service doesn't allow pooling of storage. Each mailbox has its own storage limit. If more is needed then there are storage upgrade options.
Please contact support for the latest options and pricing.
Related Articles
Creating a Shared Mailbox
Overview Shared Mailboxes are basic email accounts that multiple users can see. Shared Mailboxes are mostly used for role-based functions such as having an allotments@yourparishcouncil.gov.uk address for the 3 people that manage allotments, for ...
Deleting an email user
Overview You can remove an email user from the Email Admin Console. This will mean; They can no longer access the mailbox Any emails sent to that address will bounce The email archive will be permanently deleted You will release a mailbox licence to ...
Converting a shared mailbox to a normal mailbox
Overview It's not possible to convert a shared mailbox to a normal mailbox. However, you can close down the shared mailbox and create a new mailbox using the same email prefix. Limitations Going from a shared mailbox to a normal mailbox doesn't give ...
Adding a new email user
Overview When a new councillor or member of staff joins the Council, you'll want to set them up on your email. If you've got someone who has left, you will need to delete them from the email and you can then reuse their licence. If you have already ...
Connecting your mailbox to other email software
Overview Your email mailbox can be added to any email software that supports IMAP. Please note that if you use Outlook, this is an external application that Parish Online has no control of, so we do not support it. See our rationale for not ...