Why do I get a "404 - Page not found" error?
Overview
A 404 error is the website code that signifies that the requested page could not be found.
The most common reason for this is when a Page link is updated, but that change hasn't been reflected in the Signposting Page.
Investigate the URLs
In this example, a link in a Signposting Page is going to 404 error:
If I look in the URL bar, I can see that the URL is:
https://mappingtonparishcouncil.gov.uk/other-documents-and-policies
Now, let's go to the Pages section in the Admin Panel to see if that matches the actual page name.
And I can see that the URL for the page is actually:
https://mappingtonparishcouncil.gov.uk/documents-and-policies
So that's the reason for the 404 error.
To solve this;
- Go back to the Signposting Page
- Click the pencil icon next to the link in question
-
- Change the URL so it matches the Page. In this case, removing the "other-" bit.
-
- Click Update
-
- Go up to the top of the Signposting Page and click Update
The link will now work.
Related Articles
Adding skip-links to the top of your page
Overview A skip-link is a link that, when clicked, takes the visitor to a specific part of a page. It doesn't reload the page, just skips you down to the bit you want. Where can I apply Skip Links? You can add Skip Links to any Page, News Article or ...Adding a Title to a Post
Overview Titles can be added to: News Articles Pages Events Entering your title Replace the text "News Article Title Here" "Page Name Here" etc with your title. Keep this concise, ideally less than 60 characters (or 7 words). Accessibility Hint: Do ...Adding a new policy to a page
Overview When you adopt new policies you will want to add these to your website. These will likely be on a page entitled policies or governance depending on how you've chosen to set this up. Method Go to the page that you want to add your policy ...Adding Page Links to Signposting Pages or Menus
Overview In your website admin panel you have the ability to add new pages. Once saved, they are made public, but they're not automatically listed on any site menus. The following describes how to add these pages to specific parts of your website. ...How do I get my PSGA number?
Video Watch our Insights session on the PSGA and APGB licences. Overview Note: this article is for the benefit of Parish Online users The PSGA stands for the 'Public Sector Geospatial Agreement'. It licences all public bodies to legally use Ordnance ...