Setting up automatic forwarding for your old email address

Setting up automatic forwarding for your old email address

Once you have your new GOV.UK email address through Parish Online, you'll want to decommission your old email address.

There are two steps to this:
  1. Transferring the archive of emails into your new mailbox
  2. Setting up automatic forwarding so any newly incoming emails get forwarded to your new GOV.UK address
To do the latter, use one of the tutorials below that corresponds to your old mailbox provider.
  1. Gmail automatic forwarding
  2. BT Internet automatic forwarding
  3. Outlook.com automatic forwarding
  4. Yahoo automatic forwarding
Note that you don't need to set an out-of-office for your old mailbox because the email will be delivered to your new GOV.UK address which you can then respond to. Therefore you don't need to notify the sender that you have a new address.

    • Related Articles

    • Email Forwarding

      Overview If you're away you may want to forward your emails rather than delegate access to it. This means that someone else can receive your emails but not access the rest of your email account or send emails on your behalf. It is strongly ...

    • Forwarding emails from your gov.uk mailbox to another mailbox

      Overview Whilst it is technically possible to automatically forward incoming emails to another mailbox from your gov.uk email address, the Government Digital Service (GDS) strongly advise against this due to several key security and privacy risks. ...

    • Adding a new email user

      Overview When a new councillor or member of staff joins the Council, you'll want to set them up on your email. If you've got someone who has left, you will need to delete them from the email and you can then reuse their licence. If you have already ...

    • My old email has stopped working

      If you've asked us to take over your domain hosting, the link between your domain and your old website and email will be broken. We do not host other websites or mail services so you will no longer be able to access these.

    • Setting Up a Signature

      Overview This is how to set up up an individual signature if you don't wish to use the default template. If you'd like help setting up the organisation-wide default template, please go to Setting up Default Signature Template Method In the email ...