Resetting Two Factor Authentication
Overview
If a user has deleted their One Auth App their Two Factor Authentication will need resetting.
Method
- Log into the admin panel: log-into-your-email-admin-panel
- Go to users and select the user whose Two Factor Authentication you need to reset:
- Go to Security and select TFA
- Now you just need to click Reset TFA
- Now you just need to verify your identity using the code the will show up on your authenticator app (One Auth unless you've used a different method)
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