Why am I getting duplicate emails delivered in Outlook?

Why am I getting duplicate emails delivered in Outlook?

Overview

If you have IMAP enabled and use Outlook as your mail application then you may experience seeing duplicate emails in your outbox.
Don't worry, it's not sending the emails twice, and there's a way to fix it.

Method

  1. Go to Account Settings
  2. Select the mailbox in the list under the Email tab
  3. Click Change
  4. Click More Settings
  5. Click on the Sent Items tab
  6. Select the "Do Not Save Copies of Sent Items" button
  7. Click OK
  8. Click Next to finish editing the mailbox settings and close.

    • Related Articles

    • Enabling IMAP

      Overview You'll need to enable IMAP to use your gov.uk mailbox in 3rd party apps such as Apple Mail, Outlook, Thunderbird or K9-Mail. If you do not follow this step, connecting to Outlook or other 3rd party apps will not work Method To enable IMAP ...

    • Transferring an old email archive to your new gov.uk mailbox (IMAP Provider)

      Overview When moving to a new gov.uk mailbox with Parish Online you may feel lost without your historic archive of emails saved with your old provider. Fortunately there's a process for sucking up that email archive and storing it in your new gov.uk ...

    • Getting Started with Parish Online Email

      Overview Whether you're completely new to Parish Online's mail service, or your council is migrating from Parish Online's first generation mail service, this tutorial will guide you the process. By the end of this tutorial you will; Be able to access ...

    • Can I use Outlook instead of Zoho Mail?

      Yes, you can use Outlook as your mail application instead of Zoho. Zoho Mail is the platform and infrastructure that we supply to our customers. We recommend that you use the native webmail and desktop and mobile apps. However, if you'd like to use ...

    • Connecting your mailbox to other email software

      Overview Your email mailbox can be added to any email software that supports IMAP. Please note that if you use Outlook, this is an external application that Parish Online has no control of, so we do not support it. See our rationale for not ...