Setting an Alias for a mailbox

Setting an Alias for a mailbox

Overview

An email alias is an alternate email address that forwards messages to a primary email account. Instead of creating a completely separate inbox, an alias allows you to use different addresses while still receiving all communications in one place.

Typical uses include:
  1. The clerk email address having an alias of their actual name
  2. A councillors' email address having a chair@ alias, if they're the chair
  3. A councillor with a tricky name, e.g. chris.mewse@ could have an alias of chris.m@ because people keep ignoring the 'e', or spelling the surname like the band 'Muse'. (this is definitely not a real-life example!)

Permissions

Only the account admin (typically the Clerk) can set aliases for users. This is because if it was a free-for-all, it could get messy and it's also open to abuse.

Method

  1. Log into https://mailadmin.zoho.eu using your clerk email account credentials
  2. Go to Users
  3. Click on the name of the user you want to add an alias for
  4. Click the Mailbox Settings tab
  5. Click Email Alias (it'll probably already be on this option)
  6. Click Add
  7. Enter the email address in the second box. You can leave the Display Name box as-is.
  8. Leave the Set as Mailbox Address unticked
  9. Click Add
That's done.
Now that user will receive emails from any of the aliases you have set.


Screenshots



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