Setting an Alias for a mailbox
Overview
An email alias is an alternate email address that forwards messages to a primary email account. Instead of creating a completely separate inbox, an alias allows you to use different addresses while still receiving all communications in one place.
Typical uses include:
- The clerk email address having an alias of their actual name
- A councillors' email address having a chair@ alias, if they're the chair
- A councillor with a tricky name, e.g. chris.mewse@ could have an alias of chris.m@ because people keep ignoring the 'e', or spelling the surname like the band 'Muse'. (this is definitely not a real-life example!)
Permissions
Only the account admin (typically the Clerk) can set aliases for users. This is because if it was a free-for-all, it could get messy and it's also open to abuse.
Method
- Log into https://mailadmin.zoho.eu using your clerk email account credentials
- Go to Users
- Click on the name of the user you want to add an alias for
- Click the Mailbox Settings tab
- Click Email Alias (it'll probably already be on this option)
- Click Add
- Enter the email address in the second box. You can leave the Display Name box as-is.
- Leave the Set as Mailbox Address unticked
- Click Add
That's done.
Now that user will receive emails from any of the aliases you have set.