Set up Notifications for when emails are quarantined

Set up Notifications for when emails are quarantined

Set up Notifications for when emails are quarantined

To set up notifications for quarantined emails:
  1. Go to Email Admin Panel
  2. Go to Security and Compliance
  3. Go to Quarantine
  4. Go to Settings
  5. Go to Notifications
  6. Switch the toggle to ON next to "Incoming Quarantined Email Notification"
  7. Click Enable
You have options to choose:
  1. Drop down option to specify the frequency of notification emails. Default is 2 hours.
  2. Tick box for whether you want the intended recipient to receive a notification about the quarantined email.
  3. An option for adding additional administrators to receive notifications. Typically this is just the clerk email address.

Delegated Moderation

If you would like other staff or councillors to decide whether to let through quarantined emails;
  1. From the same section as above, click on the Self Moderators tab
  2. Click Add
  3. Select the users you want to self-moderate by clicking the + button
  4. Click Submit

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