Provide your External Mail DNS settings to Parish Online

Provide your External Mail DNS settings to Parish Online

Overview

If you're opting out of our own mail service and want to use Microsoft 365, Google Workspace or any other mail system, you'll need to provide details of your email DNS settings to Parish Online. We'll then add those behind-the-scenes.

Get your Microsoft 365 DNS Records

To get your DNS records:
  1. Log into your Microsoft 365 Admin Portal (https://portal.office.com/adminportal)
  2. Go to "Setup"
  3. Click on "Get your custom domain set up"
  4. Click on "Manage"
  5. Select your domain name
  6. Click on "DNS Records"
  7. Click "Download CSV file"
  8. Send the CSV file to support@parish-online.co.uk

    • Related Articles

    • Can I use Outlook instead of Zoho Mail?

      Yes, you can use Outlook as your mail application instead of Zoho. Zoho Mail is the platform and infrastructure that we supply to our customers. We recommend that you use the native webmail and desktop and mobile apps. However, if you'd like to use ...

    • Adding or Editing DNS Records

      Overview Parish Online manage your DNS for you. However, there will be times where you need extra DNS added, i.e. for making other services like Mass Mailing Software work. Simply raise a support ticket or email us with the DNS records you need ...

    • Can I edit the DNS myself?

      No, this is strictly controlled by Parish Online for security reasons. If there are DNS records you'd like adding, for a mass mailing system for example, please send them in a support email and we'll review and add them.

    • Setting Up Zoho mail for Desktop

      Follow the link https://www.zoho.com/mail/desktop/ to download the Zoho Mail app for Windows. To Check whether you need to download 32-bit or 64-bit version you can check your system by going to settings/system/about. Unless you're on a very old ...

    • Getting Started with Parish Online Email

      Overview Whether you're completely new to Parish Online's mail service, or your council is migrating from Parish Online's first generation mail service, this tutorial will guide you the process. By the end of this tutorial you will; Be able to access ...