I'd like to speak to someone on the phone
Our number
Our support number is 01256 586 980.
Email Priority
Please note that we prioritise email support as:
- we're able to validate who you are
- we have a history of our conversation
- we can send you screenshots and Knowledge Base articles
As a small team serving thousands of Local Councils it's important for us to provide efficient and effective support to you. Over the years we've learnt that email is the best way to achieve that. Whilst we love talking to you on the phone, it is very time-consuming and we're less able to solve your problems.
Requesting a phone call
Related Articles
Adding and editing phone numbers on homepage
Overview Your website has the ability to display three different phone numbers; Phone Number Mobile Number Whatsapp Number To change the numbers; Log into the Admin Panel Select the General menu Scroll down to the numbers section and make the edits ...
What does the Zoho Mail App for mobile look like?
Here's what the Zoho Mail App for Mobile looks like. When setting up a distribution list, if the Strems option is selected, these will appear in the mailbox app under Streams. Any shared mailboxes will also appear on the app under Streams. You can ...
What should I do if I get a suspicious login alert?
Suspicious login alerts are designed to identify logins to mailboxes in your organisation that are out of the ordinary. They are normally prompted when a login is made from outside the country. If you receive a suspicious login alert email then you ...
Delegating access to your mailbox
Overview When you're away and not able to pick up your email, you can set up and out of office to tell people that you're not available. You may like to forward your emails to someone else or set up Mailbox Delegation so that the mails reach someone ...
Do you support What3Words (w3w)?
Overview Our software does not have support for What3Words. We will not be supporting it in the near future until we can find valid reasons to use a 3rd party coordinate translation service designed for spoken word coordinate communication within ...