Can a councillor be the Super Admin instead of the clerk?
No. For all our customers, the clerk will be the Super Admin for the Email Admin Console, meaning they have overall control of the email system.
Other users can be set as Administrators but these are one step below the Super Admin, meaning they can't add other Admins, or control billing (which is managed by Parish Online anyway).
No external email addresses can be set as Administrators.
If there are actions that require Super Administrator access and the clerk is unable to do them, use Parish Online support.
Related Articles
Logging into your Website Admin Panel
To log into your website Admin Panel, add "/admin" to the end of your website name. The Clerk has been provided with a log in for the admin panel. Requests for additional users will need to sent to us by the Clerk. e.g. ...
What are my log in details for the website admin panel?
If it has been agreed by the Parish Council that you should have admin access, please ask the Clerk to sent us an email to set you up and we'll provide you with the details to log in.
Log into your Email Admin Panel
Overview If you are an admin (usually the Clerk), you will have access to the admin panel where you can: Manage Users Add and manage distribution lists and shared mailboxes Change security and spam settings Method 1. From your mailbox, go to your ...
Adding a new email user
Overview When a new councillor or member of staff joins the Council, you'll want to set them up on your email. If you've got someone who has left, you will need to delete them from the email and you can then reuse their licence. If you have already ...
WorkDrive Admin Panel
Overview The WorkDrive Admin Panel can be used to get an overview of your organisations WorkDrive. This includes features such as checking the overall storage of the organisation, whether members are storing files in My Folders rather than in Team ...